For business · Executive assistants
Booking a chauffeur on behalf of your executive
Arrange the car, keep the confirmation and give your executive a clear pickup plan. Enter yourself as the booking contact and add the traveler through Booking for someone else. The full address, flight or meeting schedule, reachable passenger phone and luggage count help Artisan coordinate the right journey.
Reserve your ride
Enter your executive's trip and choose Booking for someone else. Add the flight number for an airport pickup, and for a day of meetings choose Hourly and list every stop in order.
- Confirmation
- Stays with you as the bookerWho sees which details
- Airport pickups
- Timed to the actual landingFlights and waiting
- Meeting days
- Hourly, from three hoursPlan a full day
Airport pages
Airport pickup pages in six markets
Each airport page explains the pickup arrangements at that airport. Open the one on your executive's itinerary before you book.
- JFKJFK AirportNew York Metropolitan Area
- LGALaGuardia AirportNew York Metropolitan Area
- EWRNewark AirportNew York Metropolitan Area
- LAXLos Angeles International AirportLos Angeles / Orange County
- SNAJohn Wayne AirportLos Angeles / Orange County
- BURHollywood Burbank AirportLos Angeles / Orange County
- LGBLong Beach AirportLos Angeles / Orange County
- MIAMiami International AirportSouth Florida
- FLLFort Lauderdale-Hollywood AirportSouth Florida
- DJTPalm Beach airportSouth Florida, formerly PBI
- ORDO'Hare International AirportChicago
- MDWMidway International AirportChicago
- DFWDallas Fort Worth International AirportDallas–Fort Worth
- DALDallas Love FieldDallas–Fort Worth
- ATLAtlanta International AirportAtlanta
Use the passenger contact needed for the trip, alongside your own booking details. The assigned operator and chauffeur receive relevant information for fulfillment. Stripe processes payments; Artisan does not store full card numbers. Discuss any additional confidentiality requirements before accepting the reservation.
What to send
The details to have ready before you book
Planning sources: Artisan Limo: flight tracking and delay policy · Artisan Limo: terms of service, reservations and payment · Artisan Limo: child seat policy
Gather the details below before requesting the ride. Count luggage as well as travelers: sedans accommodate up to 2 passengers and 3 bags, while SUVs accommodate up to 6 passengers and 6 bags.
| Detail | Why it matters |
|---|---|
| Your executive's first name and mobile | The concierge and chauffeur coordinate with the traveler on the day |
| Airline, flight number, arrival airport and terminal | Lets the pickup follow the flight's actual arrival |
| The exact pickup entrance | A hotel or building name alone can send the chauffeur to the wrong door |
| The time your executive must arrive | Sets the pickup time for meetings, flights and events |
| Passengers and bags, with any oversized items | Luggage must fit the vehicle, and large items need advance notice |
| Meet-and-greet name sign (optional add-on for airport pickups) | If you add meet-and-greet, enter your executive's name for the sign so it does not default to the booking name |
| Child seats, if family travels | Up to two per vehicle, SUV only, on request |
Flights and waiting
When the flight lands early, late or somewhere else
Planning sources: Artisan Limo: flight tracking and delay policy · Artisan Limo: wait time policy
Enter the operating airline, flight number and arrival airport so airport-transfer timing can follow the actual flight. Tell Artisan promptly about a diversion, new flight or missed connection; wrong or missing flight details can prevent the pickup from updating correctly. An early arrival is handled with reasonable efforts.
For nationally priced sedans and SUVs, included airport waiting runs from actual wheels-down: 60 minutes for domestic arrivals and 90 for international arrivals. Taxiing, deplaning, baggage collection and customs use that window. Other point-to-point pickups include 15 minutes from the scheduled time. Excess waiting is charged by the minute at the class hourly rate and receives a receipt.
Where available, meet and greet is a paid airport add-on shown in the form. Confirm the terminal meeting arrangements and enter the name to appear on the sign.
Meeting days
A day of meetings on one hourly booking
Planning sources: Artisan Limo: wait time policy
Reserve hourly service when the car should remain with your executive between local appointments. Sedans and SUVs have a three-hour minimum and can be requested for up to 12 hours online; ask the concierge about longer service. Waiting at agreed appointments uses reserved time.
Include the stop order and final destination, plus any likely schedule overrun. Extra time, overnight service or a material route change needs approval. Accepted extra hourly time is billed in 30-minute blocks. Separate outbound and return journeys can instead be requested as point-to-point trips.
Changes
Changing or cancelling your executive's ride
Planning sources: Artisan Limo: cancellation policy · Artisan Limo: terms of service, reservations and payment
Send changed times, addresses, passengers, stops or vehicle requirements to bookings@artisanlimo.com or call (888) 885-1296. Availability must be checked again; a late change may require cancellation and a new booking. A changed price needs an accepted revised offer.
No cancellation fee applies before confirmation. Standard confirmed bookings cancelled at least 48 hours before pickup receive a full refund; inside that window, any refund is discretionary and may be partial or zero.
Personal attention, every mile
Before you book
Questions from executive assistants
For your exact route, vehicle and timing, review the trip details and terms before submitting.
Speak with the conciergeCan I book a car for my executive and keep the confirmation?
Select Booking for someone else, keep your details as the booking contact and supply the executive's first name and reachable mobile number. You receive the confirmation, while the concierge uses the passenger details to coordinate the journey.
What do I need to book an airport pickup for someone else?
Provide the airline, flight number, arrival airport and known terminal, followed by the executive's first name and reachable mobile. Include every passenger, bag, destination and ordered stop. If you request meet and greet, enter the name to display on the sign.
Planning sources: Artisan Limo: flight tracking and delay policy
How long will the chauffeur wait at the airport?
Nationally priced sedan and SUV airport arrivals include 60 minutes from actual wheels-down for domestic flights or 90 minutes for international flights. Deplaning, baggage and customs use that allowance. Excess waiting is billed by the minute after service, with an itemized receipt. Group vehicles follow the waiting terms in their written offer.
Planning sources: Artisan Limo: wait time policy
When are the chauffeur's details sent?
Artisan sends chauffeur and vehicle details by email before pickup. Check that message for the available contact and meeting information, and ask the concierge if your executive needs a missing detail. An updated notice is sent if the assigned chauffeur or vehicle changes.
Can the chauffeur hold a sign with my executive's name?
Request the optional paid meet-and-greet add-on in the airport booking form and enter the sign name. Where the greeting is arranged, the chauffeur meets the passenger inside the terminal with that name sign. Review the relevant airport guide and confirm the terminal meeting arrangement.
Can I book a private-jet pickup the same way?
Use the private-flight option, enter the named FBO as the pickup and include its passenger entrance and meeting instructions. If the tail reference is not yet available, send it when you receive it so the flight and ground plans can be coordinated.
Which vehicle should I choose for my executive?
Plan for the whole party and luggage: sedans accommodate up to 2 passengers and 3 bags; SUVs up to 6 passengers and 6 bags. Artisan-provided child seats require an SUV, with up to two requested seats subject to availability. Larger groups can request a Sprinter offer in the same booking form.
Planning sources: Artisan Limo: child seat policy
How do I change or cancel the booking?
Send the reservation reference and requested change or cancellation to bookings@artisanlimo.com, or call (888) 885-1296. An amendment needs Artisan's confirmation before it takes effect. Standard confirmed bookings canceled at least 48 hours before pickup qualify for a full refund; event and group arrangements follow their applicable terms.
Planning sources: Artisan Limo: cancellation policy
Plan the rest of your journey
More for executive assistants
- Private-flight pickupsFBO details, tail numbers and ramp access.
- Corporate accountsFor executives who travel often.
- Hourly chauffeur serviceReserve a vehicle for the whole day.
- Vehicle classesPassenger and bag limits by class.
- Wait time policyIncluded and additional waiting.
Planning sources and references
Airport, facility and local instructions may change. Review the linked sources for current guidance and use the meeting details confirmed for your reservation.
Artisan Limo