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About Artisan Limo

The Artisan Way

Luxury transportation. Personal accountability.

Manhattan skyline and Brooklyn Bridge across the East River at blue hour

Photo: Giuseppe Milo · Wikimedia Commons · CC BY 3.0 · Resized and converted to WebP; displayed with responsive crops

A note from our founder

Taking care of the person behind the booking

A reservation carries more than a pickup time. It carries a client’s peace of mind, an assistant’s reputation and a day that needs to work. That is where the Artisan Way begins.

I spent over five years inside this industry and kept seeing the same thing: taking a booking without taking care of the person. Reservations were confirmed, but needs weren’t heard.

I started Artisan to change that.

When an executive assistant books, they put their reputation on the line. When a client travels, their time and peace of mind are on us. I want Artisan to be the first choice and the company you come back to because of how you were treated.

Sean RaoFounder, Artisan Limo

The Artisan Way

What that means in practice

Four principles shape how we plan your ride and look after your reservation.

  1. Understand before we dispatch

    We ask what matters, not just where and when. Your passengers, luggage, flight and the purpose of the trip help us plan the right arrangement.

  2. Coordinate people, not just cars

    We connect the local operator, the itinerary and the people who need to be in the loop. The person booking and the person traveling both matter.

  3. Flex without drama

    When plans change, we have a real conversation. We explain what can be arranged, what it costs and what needs your approval before the change is accepted.

  4. Earn your trust every time

    Clear expectations and personal attention should carry through the whole experience. We want to be the company you return to because of how you were treated.

Our model

Local expertise. Personal accountability.

Artisan Limo arranges chauffeured service through independent, licensed and insured local operators. They provide the vehicles, chauffeurs and local know-how. We provide the planning, coordination and communication around your trip.

Your reservation is with Artisan Limo LLC, a Georgia company. We remain your contact for the booking; the independent operator performs the transportation. Your accepted offer and confirmation set out the arrangements for your journey.

Personal attention

A real conversation starts here

Trip requests and reservation questions go to bookings@artisanlimo.com. For corporate accounts, partnerships or a general question, reach us at info@artisanlimo.com. You can also call (888) 885-1296.

Before your first ride

A few things to know

Who provides the vehicle and chauffeur?

An independent local operator provides the vehicle and chauffeur and performs the transportation. Artisan Limo handles the reservation, payment and trip coordination, and remains your booking contact.

Can I book for someone else?

Yes. Choose Booking for someone else in the form and add the traveler’s contact details. You remain the booking contact, while Artisan coordinates the trip with the traveler and local operator.

When is my ride confirmed?

An initial request acknowledges the itinerary; it does not confirm transportation. Eligible priced sedan and SUV requests save your card without charging it. Confirmation follows approval and successful payment. For a group vehicle, review and accept the written offer and its payment terms.

Your next journey

Experience the Artisan Way

Airport arrivals, a day of meetings or a journey worth remembering. Let’s start with what you need.

Book now

Review your trip and its terms before sending a request. An eligible sedan or SUV request saves your card without a charge; confirmation follows approval and successful payment. Sprinters, vans and coaches receive a written offer through the same form.

The details, when you need them

Explore the booking steps, choose a service or find the vehicle that suits your journey.